Reference

Terms Conditions That Actually Make Sense

These terms set out what you agree to when you open and use your 98prk account — from deposits via JazzCash, Easypaisa, and Raast through to how we handle disputes.

Account EligibilityWallet & Payment RulesDispute ProcessAccount Suspension PolicyJurisdiction Notice
98prk Terms Conditions That Actually Make Sense
CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a concern about your account, here are the ways to get in touch with us directly. We handle terms-related queries through the same support channels as account help.

Team online

Live Chat

Open the chat widget from any page on 98prk to reach our support team. For terms and account queries, have your registered wallet number ready to speed things up.

Email Support

Send your query to our support address for written records of terms disputes or account decisions. We respond to terms-related emails during standard Pakistan business hours.

Account Help Centre

Log into your account and navigate to the Help section for self-service answers on common terms questions, wallet verification steps, and account status checks.

HOW WE OPERATE

Account Security and Data Handling at 98prk

We take the security of your account and the handling of your personal data seriously. Here is how we approach the areas that matter most under these terms.

Data We Hold

We collect the information you provide at registration — name, contact details, and payment wallet identifiers like your JazzCash or Easypaisa number — and use it only to operate your account and verify transactions.

Account Security

Your account is protected by password and OTP verification. We strongly recommend you do not share your login details. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Retention

We retain your account data for as long as your account is active and for a period after closure as required by applicable regulations. You may request details of what we hold by contacting support.

Requesting Changes

To update your registered details — including your linked Raast or bank account — submit a request through live chat or email with supporting identification. Changes are processed after verification.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, reach out through live chat or email.

Account access is available to individuals who meet the eligibility criteria in their region and where local law in Pakistan permits. You must provide accurate registration details and may only hold one account.

We may suspend or permanently close an account that breaches these terms. This includes using another person's JazzCash or Easypaisa credentials, operating multiple accounts, or exploiting platform errors.

We may update these terms at any time. We will post the revised version on this page. Continuing to use your account after an update means you accept the new terms as they stand.

Contact our support team via live chat or email with your account details and a description of the issue. We review account-level disputes and aim to respond before any escalation is needed.

Send a data request through our email support channel. Include your registered name and wallet number so we can verify your identity before releasing any account information.

The same terms apply across all regions where 98prk is accessible in Pakistan, including players in Karachi. Availability of specific features may vary depending on local law and eligible regions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.