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What You Agree To When You Use 98prk

These terms set out the rules that govern your account and your use of this platform — including deposits via JazzCash, Easypaisa, and Raast, and access to all lobby sections. Access is available only where local law in your region permits.

Account TermsPrivacy ConditionsPayment PolicyEligible Regions OnlyPakistan-Applicable Rules
98prk What You Agree To When You Use 98prk
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Integrity

Your account data — including personal details and payment records linked to JazzCash, Easypaisa, or Raast — is stored with SSL encryption in place. We retain transaction records for the period required under the applicable policy framework. You can request a summary of the data we hold on your account by contacting support with a written request. Account access uses OTP verification tied to your registered mobile number, which means any login attempt from an unrecognised device triggers an additional check before access is granted.

Data Retention

We keep your account and transaction data for the period set out in our retention policy. You can request what we hold by submitting a written query through support.

Account Security

OTP verification on your registered mobile number protects every login. Unrecognised device access triggers an additional authentication step before your account opens.

Cookie Conditions

We use cookies to keep your session active and to remember your lobby preferences. You can manage cookie settings through your browser, though some features may behave differently.

Change Requests

To update personal details, close your account, or request data removal, contact support via email or the help form with your account ID and a description of the change needed.

POLICY CONTACT PATHS

Reach Us on Legal or Account Policy Questions

If you have a question about how a specific term applies to your account, our support team can walk you through it. You can reach us via live chat inside your account dashboard, by email through the contact address listed in your account settings, or by submitting a policy query through the help form on the support page. For account-specific issues involving your JazzCash or Easypaisa wallet, include your transaction reference when you write in.

Live Chat Access live chat directly from your account dashboard. Agents can clarify policy clauses and explain how specific terms apply to your wallet or transaction history.
Email Support Send your policy or account query to the email address in your account settings. Include your account ID and any relevant transaction reference for a faster resolution.
Help Form Use the help form on the support page for written policy queries. Useful for formal requests such as data access, account closure, or terms clarification.

Common Questions About Our Terms and Policies

Below are the questions we hear most often about account conditions, data rights, and how our policies work in practice. If your question is not covered here, reach out through live chat or the help form.

Yes. Any deposit or withdrawal made through JazzCash, Easypaisa, or Raast is covered by the same account and payment terms that apply across your entire account wallet.

Yes. Submit a written request to our support team via email or the help form, include your account ID, and we will provide a summary of the personal data held on your account.

We retain transaction and account records for the period required under our retention policy even after closure. You can ask support for specifics on how long your data is kept.

Access depends on local law in your region. We do not guarantee availability everywhere. It is your responsibility to confirm that using this platform is permitted under the law applicable to you.

We notify you through your registered account contact before material changes take effect. Continuing to use your account after that notification means you accept the revised terms.

Reach our support team via live chat in the account dashboard or by email. Include your account ID and the specific term or transaction in question so the right team can respond.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.